Conflict training helps groups, small teams or families work together to learn new skills and approaches to challenging situations. Training ranges from one hour to multiple days. Content can be customized for specific audiences and needs or drawn from this list of popular topics:
~ Creating an Empathic Workplace: Skills and practices to encourage perspective taking and understanding
~ Resolving Workplace Conflict: Tools for managers to help address unproductive disagreement
~ Asking for What you Need: Techniques to make requests with confidence and success
~ Engaging in Difficult Conversations: How to tackle the tough stuff with less stress and better results
~ Bullying from the Inside Out: A new perspective on what makes a bully ... and a different approach to its mitigation
~ Collaborative Problem Solving & Negotiation: Get what you all need without sacrificing yourself or your relationship
~ Fight, Flight or Face it: How to unlock insight and innovation by facing and embracing differences and disagreement
~ Good news, Bad news: Delivering feedback in a way that inspires learning & growth
~ Staying Cool Under Pressure: Learn techniques to harness stress and reduce panic so you can maintain a quiet mind and think clearly. ~ The Neuroscience of Getting Along: We have learned more about the brain in the last 20 years than ever before in history. Learn how to apply the latest discoveries with practical tools you can start using right away.
Check out the Workshops page to learn more about upcoming trainings or contact Denyse to talk about other training options.
Quote about Denyse's training: "Denyse has facilitated a number of trainings for my customers in the Vermont area. Each and every customer has provided outstanding feedback on her training planning, facilitation and personable nature. They have all noted an interest in having her return to conduct future trainings - this is always a good sign. My last customer to work with Denyse noted the training far exceeded the group's expectations. Denyse is very pleasant to work with. She is thorough in her planning and makes every effort to ensure her training services are in line with customer's needs and expectations. She is a knowledgeable professional and comes highly recommended". Michele S., EAP Clinical Account Manager, NH
“(Denyse's was) The best workshop on Managing Conflict I’ve ever attended. I’ve been to many “trainings” about dealing with conflict, and after attending Denyse’s workshop I understand why. The other trainings/workshops focused on the result of conflict, not the science behind it. How do “we” get “them” to change, not how do “I” change “my” attitude about the person/situation? Denyse showed me how to remove my emotion when conflicts arise, and use my reasoning instead.” DY Site Manager, St. Albans VT